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Contact HALARA Customer Service

How to Reach a Person at HALARA

Verified Contact Information

Customer Service Number:

  • 1-503-209-0205
    IVR / Automated System Only (No Human Option)
Call Now
Send Message

Customer Service:

service@cs.halara.com
service@thehalara.com

Jobs/ Career:

staffing@doublefs.com

Legal:

halara@datarep.com
Privacy Inquiries
legal@halara.com
collaboration@thehalara.com

HALARA Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular HALARA Phone Number
1 (503) 209-0205
Average Hold Time
Less than 1 minute
Average Calls duration
1 minute
Most Popular HALARA Email Address
service@thehalara.com
HALARA Live Agent Availability
17% of callers successfully reach a real person
Issue Resolution Rate
Low (2% reported full resolution)
View full overview

How to Contact HALARA Customer Service?

To access Halara customer service, individuals can contact their toll-free support number at 1-800-520-9169. Additionally, the company offers an online alternative to phone numbers for inquiries through their website. Navigate to the "Contact Us" section and click on "Chat with us here." The LiveChat feature is available 24 hours a day, every day. To initiate the chat, users must input their name and email address and describe their problem. Furthermore, Halara encourages users to explore frequently asked questions (FAQs) on their website and look for information about products, orders, or any other related concerns.

To contact Halara customer support via email, individuals can use the following email addresses based on the nature of their inquiry. For general customer service-related matters, the designated email is service@thehalara.com. If the inquiry pertains to business-related collaborations, individuals can reach out to collaboration@thehalara.com. For legal inquiries, the appropriate email address is Legal@halara.com.
Halara assures customers that they typically respond within 1-3 business days, and they advise individuals to check their spam folders for responses. Utilizing the specified email addresses streamlines communication, allowing users to direct their queries to the relevant department and receive timely and appropriate assistance.

The corporate address for Halara is located at 14 Penn Plaza Suite 1517, New York, New York 10122, United States. This physical address serves as the operational hub for Halara, providing individuals with a location to direct any business-related inquiries, partnerships, or other correspondence.
Knowing the corporate address is essential for those seeking to engage with Halara on a broader scale, such as business collaborations, partnerships, or any matter that requires direct interaction with the company's headquarters. Having the different Halara locations ensures that communication reaches the intended recipients within the organization.

There are several ways to reach the HALARA customer service team via the website. To check the available options, follow these steps:

  • Visit the HALARA website.
  • Scroll to the bottom of the homepage.
  • Select the Contact Us option from the Customer Service section.
  • Click the email link of the team or expert you wish to contact and send a direct message describing your issue.
  • Click the Chat with Us link to discuss your matter with a live Halara support agent online.

Note that the customer care human representatives usually respond to emails within 1-3 business days, while the HALARA chat is available 24/7.

PissedConsumer Club

Contact Information

HALARA Website:

HALARA Help Center:

Corporate Office Address:

Full Scale Full Speed Pte. Ltd.
14 Penn Plaza Suite 1517
New York, New York 10122
United States

Other Info (opening hours):

Mailing Address:

418 Broadway, STE N

Albany, NY 12207

More contact details

How Customers Rate HALARA Support?

4.8 / 5
Good

Based on 4.2K calls to HALARA customer support through PissedConsumer.com and 5 survey responses.

Total Calls
4.2K
Avg Call Duration
00:42
Issues Resolved
2%

Why Customers Call HALARA?

Top Reasons of Customers Calls

  • Return/ Replace 36%
  • Shipping and Delivery 22%
  • Customer Inquiries & Issues 13%
  • Request for Information 12%
  • Product/ Service 4%
  • Payments and Charges 3%
  • Refund 3%
  • Questions About an Order 2%
  • Activation/ Cancellation 1%
  • Cards <1%
  • Account <1%
  • Staff <1%
  • Website/ Application <1%
  • Claims & Legal Issues <1%

Return/ Replace

36%
  • "I bought some items but don't fit. I can't find a way to return them so I need help getting a return code. Thank you"
  • "RETURN ITEM"
  • "Need happy return code for return"

Shipping and Delivery

22%
  • "Have not received my order"
  • "Wrong order received"
  • "Lost order"

Customer Inquiries & Issues

13%
  • "Referente a una orden que no e residido"
  • "Waiting for my order"
  • "Order unfulfilled"

Request for Information

12%
  • "trying to place an order and it go threw on my CC and I have tried all of my CC and I have 4 and I know they are good so I don't what the problem is. But I would like to place my order for the pants/"
  • "Need help with return"
  • "Question on order"

Product/ Service

4%
  • "Network error message when trying to check out"
  • "Product purchase"
  • "Defective item"

Payments and Charges

3%
  • "Credit card issue"
  • "Price not same as description"
  • "Coupons how to use it"

Refund

3%
  • "Items I received from Halara.Need a refund ."
  • "Refund"
  • "Want a refund"

Questions About an Order

2%
  • "Order"
  • "My order"
  • "Order status"

Activation/ Cancellation

1%
  • "Un pedido que no se pudo cancelar"
  • "Cancel an order"
  • "Cancel order"

Cards

<1%
  • "Gift card fraud"
  • "My gift card code is expired"
  • "Need info on a gift card"

Account

<1%
  • "Polish acct change to US"
  • "forgot to put $30 discount on my order"
  • "QR code"

Staff

<1%
  • "Customer service"
  • "Poor customer service and order"
  • "*** service"

Website/ Application

<1%
  • "Have Poish website, change to US"
  • "Can't find my order in my app to make return. They said I ordered as a Guest"
  • "Website return not working"

Claims & Legal Issues

<1%
  • "Claim"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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